Shipping & Delivery Policy
Fort Pharma is committed to providing reliable and efficient delivery services for our customers and business partners. Shipping and delivery arrangements may vary depending on the nature of the order, product availability, destination, and agreed commercial terms.
Order Processing
Orders and business requests are processed according to the agreed requirements. Processing times may depend on product availability, quantity, packaging requirements, manufacturing schedules, and any applicable regulatory requirements.
Delivery Timelines
Estimated delivery timelines will be communicated during the order or commercial process. Delivery times may vary due to manufacturing, logistics, customs clearance, weather conditions, or other circumstances beyond our reasonable control.
Shipping & Logistics
Shipping arrangements may be made through suitable logistics or courier partners depending on the destination and nature of the shipment. Customers and business partners will be informed of relevant shipping details where applicable.
International Shipments
For international shipments, delivery may be subject to customs clearance, import regulations, duties, taxes, permits, and other requirements of the destination country. Unless otherwise agreed in writing, the customer or business partner may be responsible for applicable import-related requirements and charges.
Delays
While Fort Pharma makes reasonable efforts to meet agreed delivery timelines, delays may occur due to circumstances beyond our control, including logistics disruptions, regulatory procedures, customs delays, or unforeseen operational issues.
Delivery Issues
If you experience an issue with a delivery, such as damage, shortage, or an incorrect shipment, please contact Fort Pharma as soon as possible with the relevant order and delivery details so that the matter can be reviewed and addressed appropriately.
Contact Us
For questions regarding shipping, delivery timelines, or an existing order, please contact Fort Pharma through the contact details provided on our website.